U110 – Storage error / storing answers not supported on this platform
Your browser cache may be corrupted. Try clearing your cache for the BookWidgets website.
If you receive the error above or a similar error message relating to storage of data, try clearing your browser cache for https://www.bookwidgets.com.
The instructions below apply to Chrome as a browser. If you use a different browser, instructions for clearing the browser cache may vary.
- Open the widget, so that the error above is on screen.
- Open the developer tools window, for example through F12 or right-clicking anywhere in the widget and selecting Inspect.
- Click the Application tab.
- Click Storage in the column on the left.
- Click Clear site data.
- Reload the page.
If the issue persists, contact support@bookwidgets.com, including a screenshot of your browser's error log. See Related articles below.